Not included :
- Loss of keys
- Loss of vehicle documentation
- Fuel exchange and/or lack of fuel
- Accessories rented at the time of vehicle delivery (e.g., baby seat, GPS, Wi-Fi, etc.)
- Damage caused by the driver if they were under the influence of alcohol, drugs, or any other substance prohibited by law. In such cases, the driver is responsible for paying the total damages and related expenses
- Damage caused by the driver while driving the vehicle in foreign countries without prior authorization from Waygo
- Excessive dirt inside the vehicle
- Damage or loss caused inside the vehicle or to locks due to misuse
- Damage from improper use of the gearbox and clutch
- Damage to the underside of the chassis and roof due to misuse
- Costs associated with tolls, fines, penalties, and administrative costs for managing processes
- Luggage protection or personal belongings, whether belonging to the driver or other passengers
- Use of the vehicle for illegal purposes, as per specific conditions